Damage and cost can be reduced through the review of claims management processes. Weaknesses can be identified and removed through audit and the identification and implementation of improvements.
Problems we are engaged to help resolve are varied and global in reach. They include high damage rates and cost retention, lack of visible or reliable claims statistics, poorly functioning claims processes and administrative inefficiency as well as poor dealer service.
Our consultancy services are focussed around process review and practical damage and cost reduction. Our most recent projects have included;
Our consultancy services are based on our deep understanding of claims processes, finished vehicle logistics and service delivery. We are uniquely placed to understand the crossovers between claims processes, logistics, insurance and risk management.
As a measure of the value of our services, we have embedded our people directly into our clients’ operations where requested.