It is our desire to give a first class service at all times. We strive to recommend the product, or provide the service, representing best value for our clients. At the same time we must satisfy a variety of statutory and regulatory standards.
Our policy and approach to achieving quality is reflected in our Mission Statement;
"Through high quality staff, systems and processes, deliver superior solutions, grow market share and secure pre-eminence in our sector; whilst maintaining the client loyalty to be successful".
As well as tracking our performance internally we have implemented systems compliant to BS EN ISO 9001:2008 quality standards. ISO accreditation provides us with external confirmation of our performance against our documented quality standards.
Further to this we are regularly audited by third parties and their representatives. We hold extensive authorities on behalf of manufacturers, insurers, suppliers and partners which we manage in accordance with agreed procedures.